AMERICAN MODIFIED Proudly Offers Free Shipping
Free Shipping Offers are for Standard Ground Delivery Service and are only valid for shipping addresses within the 48 contiguous United States.Free shipping is available for orders of $75 or more.Truck freight and oversize charges still apply unless otherwise noted. We ship via UPS Ground and/or USPS and/or FedEx to all locations in the Continental 48 States, excluding APO/FPO. Alaska/Hawaii and US Protectorates are included,but additional shipping fees need to be paid.
We support international shipping now.You can place an order directly and pay the corresponding shipping fee to complete the purchase.
Handling And Delivery Time
We offer same-day shipping for orders placed before 3pm PST. If you order after 3pm PST, please allow 1 business day handling time to ship from the warehouse and 1-2 days in transit for delivery (large oversized item will take 3-5 days).
Ground shipping normally takes about 2 to 5 business days, it depends on the distance your shipping address. Truck freight usually takes 5-7 business days to delivery to your address.
During peak seasons, processing times are higher than usual. Thanks for your patience.
For Pre-Order Products, please refer to the products page for the detail delivery time.
Your orders will be shipped from the closest warehouse, which may locate in the West/ South/ East of US. If the items in your order are in different warehouse, you will receive a tracking number for each package that ships separately. You will receive multiple tracking numbers in this case.
Our shipping method may be, or a combination of, Expedite Shipping (1-2 days delivery), Standard Shipping(3-5 days delivery) Truck Freight(5-10 days delivery). Our couriers include UPS, Fedex and Truck Carriers.
We will update you with the tracking number for every order that is placed with a valid email address. If you have not provided an email address, you can contact us for tracking information. Tracking information is also available by logging into your account (if with the same email address used to place your order).
You can check the tracking history of your orders via the official site of ups/ fedex/ usps and truck company with the tracking number and carrier information.
We try our best to prevent damage to all packages during transit by packing each order carefully. From time to time, though, damage will occur despite our precautions.
For items shipped through a freight carrier, do not sign for or otherwise accept any items with physical damage. These items should be refused and returned to us. When you sign for a product on a freight shipment without notating anything, you are COMMITTING TO KEEPING THE PRODUCT IN ITS CURRENT CONDITION.
For items shipped through a parcel carrier (eg. USPS, UPS, FedEx), if you receive an item that has been damaged in transit please call us within 72 hours of receipt and we will have a new product sent to you.
Please hold on to the original item, including the packaging and packing material, because in many cases the carrier will want to inspect the items during the claims process. A representative of the carrier may contact you to set up a convenient time to inspect and pick up the package for return. If no one comes to inspect the package, or they do not take it with them when they do, please contact us and we will send you a Return Tag to send the damaged product back to us.
If you have not received your order even after the tracking shows it was delivered, contact us within 15 business days.
Undeliverable Or Refused Shipments
Packages will be returned to us by the carrier if they cannot be delivered due to incomplete or incorrect addresses, are not picked up from the shipping carriers facility, or if the recipient refuses delivery. All packages returned to us for the above reasons can take up to 3 weeks to be processed. The return shipping costs of any refused or undeliverable shipment(s) may be deducted from any refund at American Modified’s sole discretion.
AMERICAN MODIFIED products has a limited 1-year warranty. The warranty starts on the date of original purchase, and ends one year after the date of original purchase. Proof of original purchase required.
- The limited warranty is against defects in material and workmanship to the original purchaser. Photo documentation will be required to expedite the warranty process.
- The limited warranty does not cover any damage caused by improper installation, road hazard, accident, racing, misuse, alteration or normal wear and tear. The limited warranty does not cover vehicles used in racing or competition or vehicles with settings other than those set forth in the original manufacturer's specifications.
- The limited warranty does not cover cost of removal, installation, shipping or other incidental charges. Please check all products prior to custom painting/ fabrication or installation. A professional installation is highly recommended.
- AMERICAN MODIFIED reserves the right to repair or replace a defective product at its sole discretion.
For more information, please don't hesitate to contact us or send direct email to support@americanmodified with your order number.